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  • What is the qualification and background of your foreign teachers?
    Our foreign teachers are highly qualified and experienced in teaching English as a second language. They have advanced degrees in English language teaching and are passionate about helping students achieve their language goals.
  • How many hours per week are included in each course?
    Each course includes [6] of classes per week
  • Can I join the courses at any time, or are there specific start dates?
    We have specific course start dates throughout the year. Please check with our admissions team to find out the upcoming start dates and secure your spot.
  • Is it a group or individual format for the classes?
    Our classes are conducted in a group format to promote interactive learning and provide opportunities for students to practice English with their peers.
  • Is there a discount available for the course fees?
    Yes, we do offer discounts and special offers from time to time. Please reach out to our sales team to inquire about the current available discounts for our courses.
  • What is your refund policy?
    We have a refund policy in place to ensure customer satisfaction. If you have any concerns or need to discuss a potential refund, in accordance with our refund policy stated in the contract
  • What are the available payment methods?
    We accept payment through various methods, including cash, bank transfer, and credit/debit cards
  • What is the average class capacity?
    The average class capacity is typically around 8. This allows for effective interaction and personalized attention from the teacher.
  • Can I freeze my subscription if needed?
    Yes, we understand that life can sometimes get busy or unexpected circumstances may arise. We offer a subscription freeze option for our students.
  • What kind of support or resources do you provide outside of class hours?
    We offer a range of support and resources outside of class hours to enhance your learning experience. Our app activities provide interactive practice materials, and we also encourage students to watch movies and TV shows in English, as they are great resources for listening practice and expanding vocabulary. By immersing yourself in English content, you can improve your listening skills and acquire new words and phrases. We provide recommendations on popular movies and shows to assist you in utilizing these resources effectively for language development.
  • What are the course durations available?
    We offer courses with durations of 3 months, 6 months, and 12 months.
  • What is your methodology for teaching vocabulary and grammar?
    Our methodology focuses on a frequency-based approach to vocabulary learning, which emphasizes the most commonly used words in addition to the cafe where students maximize their speaking hours
  • Is there a minimum age requirement to enroll in the courses?
    Yes, the minimum age requirement to enroll in our courses is 16.
  • Can I receive a certificate upon completing the course?
    Yes, upon successful completion of the course, you will receive a certificate of completion. But we believe that the real certificate is you speaking English fluently and confidently.
  • Do you provide study materials or textbooks?
    Yes, we provide comprehensive study materials and textbooks that are specifically designed to support our curriculum and enhance your learning experience.
  • Can I make up for missed classes or reschedule them?
    Yes, we provide opportunities for students to make up missed classes as the cafe is an open place for practice at no additional costs or fees apart from the course fees.
  • Do you offer a trial or sample class before committing to the course?
    Yes, we offer trial classes for potential students to experience our teaching style and environment. Please contact our admissions team to schedule a trial class.
  • Do you offer flexible class schedules?
    Yes, we offer flexible class schedules to accommodate different preferences and availability. We have morning, afternoon, and evening classes available.
  • What kind of support or resources do you provide outside of class hours?
    We provide additional support and resources to our students outside of class hours, including online learning platforms, language exchange programs, and access to our library of English learning materials.
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